INVESTING IN ENGAGEMENT
Exponentially growing the digital footprint of Miami’s premier investment association through a member-first social strategy.
Project Snapshot
CFA Society® Miami
Finance / Non-Profit Association
Social Media Management, Event Marketing, Member Engagement Strategy
Key Results1,475% Increase in Impressions
The Challenge
Connecting a Global Standard to a Local Market
CFA Society Miami is the local chapter of the global CFA Institute—the gold standard for investment professionals. While the designation itself carries immense prestige, the local chapter needed to translate that authority into an active, engaged digital community.
Their challenge was to move beyond being just a “certification body” and become a dynamic hub for networking and thought leadership. They needed a strategy that would drastically increase engagement among busy financial professionals who are often inundated with market data and corporate news.
Key Obstacles:
- ✕Algorithm Suppression: Organic reach on platforms like Facebook and LinkedIn is notoriously difficult for corporate pages. We overcame this by incentivizing “Personal Profile” shares from the Board of Directors.
- ✕Content Dryness: Financial topics can easily become boring. We injected energy by using high-quality event photography and celebrating personal milestones (like passing Level III exams) rather than just posting charts.
- ✕Audience Segmentation: Balancing content for seasoned Portfolio Managers vs. young Student Members. We solved this by creating distinct content pillars (e.g., “University Relations” vs. “Executive Outlooks”).
The Strategy
The “Member-First” Content Pivot
We shifted the focus from generic industry news to Human-Centric Storytelling. By highlighting individual Charterholder achievements, “New Member” welcomes, and Board Member spotlights, we tapped into the natural desire for professional recognition. This turned the feed into a community board where members actively tagged and congratulated each other.
Event-Driven Momentum
We utilized their flagship events—like the Annual Economic Outlook Dinner and Charterholder Awards—as content engines. Instead of just posting a “Save the Date,” we created a full lifecycle of content: pre-event speaker teasers, real-time live coverage, and post-event photo galleries. This created a “FOMO” (Fear Of Missing Out) effect that drove both digital impressions and physical ticket sales.
Platform-Specific Optimization
Recognizing that their audience lives on LinkedIn, we tailored our copy and visuals specifically for that professional environment, using data-driven hashtags and tagging strategies to penetrate the feeds of major Miami financial firms (e.g., Morgan Stanley, UBS).
The Results
1,475%
Increase in Impressions
3,164%
Engagement Spike
108%
Engagement Rate Growth
The ROI of Community
The campaign proved that even a serious professional association can have a vibrant social life. By humanizing the brand and celebrating the local finance community, Ingage helped CFA Society Miami achieve a staggering 50% growth in audience size in just one year, solidifying its status as the most influential financial network in the city.
Featured Coverage:
- 2026 Economic Outlook Dinner
- CFA Institute Research Challenge
- Annual Charterholder Awards
- CFA Institute Southeast Regional Conference
Client Testimonial
“The transformation of our digital presence has been remarkable. We’ve gone from simply broadcasting information to having real conversations with our members. The data speaks for itself—we are reaching more investment professionals than ever before.”
—Board of Directors
(CFA Society Miami)
Case Study Related FAQs
Why focus on “Engagement Rate” as the main KPI?
+
How did you handle the “Boring” nature of financial compliance topics?
+
What role did LinkedIn play compared to Instagram?
+
How did you get members to participate?
+
Flattery works. By tagging members in high-quality photos and publicly congratulating them on their achievements, we gave them content they wanted to reshare to their own networks, doing our marketing for us.
Related Case Studies
Ready to get more results?
Book an initial complimentary call
Katherine Doble
Katherine Doble is the Founder and CEO of INGAGE, an award-winning integrated marketing agency based in South Florida. With over 15 years of experience in public relations and digital strategy, Katherine specializes in helping organizations in highly regulated industries—including law, finance, government, and real estate—navigate complex media landscapes. Since founding INGAGE in 2011, Katherine has led successful campaigns for Fortune 500 companies and major regional entities, including Coca-Cola, Kraft Foods, and the City of Miami. Her expertise lies in translating intricate regulatory requirements into compelling brand stories that build trust and drive action. A recognized thought leader in the industry, Katherine’s insights on social media trends and crisis communications have been featured in NBC Latino, The Miami Herald, and South Florida Business Journal. She is a recipient of the "Mujeres Legendarias" award by Ford Motor Company and actively serves on the board of the Pinecrest Business Association. When she isn't strategizing for clients, Katherine serves as a Girl Scout Troop Leader and advocates for community development in Miami.




