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EDUCATION IN REAL-TIME

 

Shifting a historic university’s digital strategy from “static” to “social-first” to engage the next generation of students.

Project Snapshot

Client
Barry University

IndustryHigher Education

Services ProvidedSocial Media Management, Content Creation, President’s Branding, Event Coverage

Key Results196,000+ Followers & Enrollment Growth

The Challenge

Connecting with the “Scroll” Generation

Barry University, a private institution with over 4,000 students, relied for years on a national marketing firm with no local presence. The result was a social media feed filled with static, impersonal graphics that failed to capture the vibrant campus life in Miami Shores.

The university faced a critical disconnect: their target audience (undecided high school students) lived on Instagram and TikTok, but the university’s content was stuck in “Bulletin Board” mode. They needed a strategy that felt authentic, immediate, and capable of converting “likes” into applications.

Key Obstacles:
  • Siloed Departments: Universities are notorious for having disconnected departments (Athletics, Law, Nursing). We created a unified content calendar that ensured every school felt represented without cluttering the main feed.
  • Privacy vs. Promotion: Balancing the need for student privacy with the need for candid content. We established clear “media consent” protocols at events to ensure we could post real-time content without legal friction.
  • Alumni Re-Engagement: Older alumni were disengaged. We launched nostalgia-driven campaigns (Throwback Thursday) and “Alumni Success Spotlights” to bridge the gap between past graduates and current campus energy.

The Strategy

The “Real-Time” Pivot

We ditched the stock photos. Our team implemented an “on-campus” content model, capturing high-energy photography and video of real student life—from biology labs to basketball games—as it happened. This shift to authentic, “in-the-moment” storytelling resonated immediately with Gen Z prospects who crave authenticity over polish.

The Presidential Brand

To humanize the administration, we launched and managed the official social accounts for President Mike Allen. By showcasing him at student events, community partnerships, and even in casual settings, we transformed the “Office of the President” from a distant authority into an accessible, engaging figurehead for the university community.

Data-Driven Recruitment

We didn’t just post for engagement; we posted for enrollment. By tracking user journeys, we identified that social media was often the “last stop” before an application. We optimized content to answer specific prospective student anxieties (e.g., “What is dorm life really like?”), directly influencing the decision-making process for over 900 applicants.

The Results

196,706+

Total Social Following

923

Social-Assisted Applicants

$181,343

Raised in 24 Hours

A Campus Connected

The transition to a “social-first” strategy revitalized Barry University’s public image. The university not only saw a massive increase in followers but also a tangible return on investment, with social media becoming a verified touchpoint for hundreds of new student applications and a record-breaking fundraising tool.

Featured Coverage:
  • South Florida Business Journal
  • The Miami Herald
  • Florida Hospital News
  • Give Miami Day Official Report

Visual Proof / Media Gallery

Client Testimonial

barryclient

 

“Ingage quickly shifted our content to appeal to our core prospective student. They prioritized engagement—from campus photoshoots to real-time sharing—and the results followed. We finally look like the vibrant, diverse community we actually are.”

Marketing Department

(Barry University)

Case Study Related FAQs

Why launch social media for the University President?
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It builds trust. In the modern era, students and parents want to know who is leading the institution. President Allen’s active social presence makes the administration feel accessible, transparent, and deeply invested in student success.
How did you track “Social-Assisted Applicants”?
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We used advanced pixel tracking and “last-touch” attribution models. This allowed us to see that 923 individuals visited a Barry University social media profile immediately before navigating to the “Apply Now” page on the website.
What content works best for “Undecided” high school students?
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Authenticity. Highly polished, brochure-style photos often get ignored. “Day in the Life” videos, student takeovers, and candid photos of campus events perform significantly better because they show the reality of the student experience.
How does the social strategy support “Give Miami Day”?
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We treat it as a 24-hour media blitz. By using real-time updates (“We are only $5k away from our goal!”), student testimonials, and matching gift announcements, we create a sense of urgency that drives alumni to donate on their phones instantly.

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Katherine Doble

Katherine Doble is the Founder and CEO of INGAGE, an award-winning integrated marketing agency based in South Florida. With over 15 years of experience in public relations and digital strategy, Katherine specializes in helping organizations in highly regulated industries—including law, finance, government, and real estate—navigate complex media landscapes. Since founding INGAGE in 2011, Katherine has led successful campaigns for Fortune 500 companies and major regional entities, including Coca-Cola, Kraft Foods, and the City of Miami. Her expertise lies in translating intricate regulatory requirements into compelling brand stories that build trust and drive action. A recognized thought leader in the industry, Katherine’s insights on social media trends and crisis communications have been featured in NBC Latino, The Miami Herald, and South Florida Business Journal. She is a recipient of the "Mujeres Legendarias" award by Ford Motor Company and actively serves on the board of the Pinecrest Business Association. When she isn't strategizing for clients, Katherine serves as a Girl Scout Troop Leader and advocates for community development in Miami.